Made reservations for coming trips to LHR and assigned seats while reserving. The best Y seats seemed blocked and I took what I got. Later I tried to change the seats and despite all efforts an error page popped up.
Called to internet help number and waiting time was less than 1 minute. The explanation was, that when I have assigned seats, the system can not change assignments later! But a call to internet help desk would solve the seating problem also in the future.
That is a strange arrangement. BA MMB lets change the seats whenever and as many time as the OW sapphire/emerald cardholder or a flexible ticket holder desires, and that is the way it should be also by AY.
Huh? I have changed my seats several times on upcoming flights, no problem with that. Or was it BA flight?