I'm not sure if this is the correct place to post not...
but concerning the ITC Mugha, I've been trying to book an award night for Oct date, the weekend prior to Diwali so maybe a busy time. VIA SPG I cannot get an award night. I've called a couple of times and the best they can do is reserved a superior room at a $$$ rate.
However, when I look at other sights, like expedia, etc, I can book a room, even at expedia's "special" rate, which is a $100 USD lower than what I can get through SPG. The ppl at SPG warn me not to book with a 3rd party saying they'll end up walking me and to continue to check SPG site in case something opens up.
Any thoughts/experience with this? Any suggestions or should I give up and decide on another place to stay?
I am facing the same issue. The entire month of Nov 2012 seems to be blocked out, and their cheapest rate on their web site is about $360 per room per night (Expedia is showing a room rate of $180 per night for the dates I need). I need two rooms for two nights, and when I called up SPG they told me that award rooms were not available.