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Old Jul 27, 2012 | 1:51 am
  #38  
percysmith
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Originally Posted by correctioncx
I think the problem is the the management there is not good at handling the communication and PR front.

Even when there were no alternatives to the passengers they need to let them know instead of just keep on dragging it out and running around like headless chicken.
Commercial Radio actually carried the downed power cable news article at 12:36am with MTR's explanations:

http://www.881903.com/Page/ZH-TW/new...6&csid=261_341

Along with updates at 2:12, 3:18, 3:22, 3:58, 4:54, 5:26, 7:24, 7:26 and 7:36

http://www.881903.com/Page/ZH-TW/New...61_341&page=12

Sure the MTR staff at various stations could have made a better job propagating the company line, but the updates were there for all to see (if passengers had an iPhone) and/or hear (radio).
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