Originally Posted by
percysmith
The money bit as a Chee-gor style bad mistake I reckon. I don't think MTR was obliged to give anything, except to refund fare difference for uncompleted journey.
What's the point of communicating when a replacement bus will come? It comes whenever the drivers think its feasible to drive. Passengers are free to take the first taxi, KMB or MTR replacement bus - whichever comes first.
Problem was that they did nOt tell people the train get suspended until quite late and people were just waiting there without any info and thought the service would assume until no other alternatives. In the past trains still operated at t8 so people did assume it will resume service.
Find problem here is that it is fine when you all have an office
Job and get to go home, there r many people with no such option