I'm trying to use KVS to look for award tickets from SLC to FCO. I'm trying to search by segements (example SLC - JFK) selecting *S SKyteam in Sept.

However I just get "No Award Availability / Route Too comples / date out of range"

what am I doing wrong?

setting are : Amadeus : Awards/Skyteam
From SLC
to JFK
Date 2 Sept 2012
Airline *S Skyteam
POS : FR-AF Seats 1