Originally Posted by
lovely15
It was the Fairfield Inn & Suites Bremerton.
I just got an email from the manager apologizing. I have to say, I do wish Marriott would answer themselves sometimes instead of foisting off emails on hotel management.
I thought you were emailing the hotel management w/ the compliments & complaint, not Marriott corp.
Other than saying we're sorry you had the problem, but glad the hotel stepped up to the plate (for the most part) & thanks for letting us know about the cleaning, what exactly were you expecting from Marriott corp?
Them forwarding your email to the property actually makes sense to me, since it's the property that needs to know what worked/what didn't.
Cheers.