Originally Posted by
ashishp
AI can book and help with redemption on LH flights with AI code but for flights that dont have AI code this other method to be used.
BTW just learnt that the list of these European flights with AI codes is quite large: to places like BRU, AMS, FCO etc.
Yes, AI codeshares extensively with LH... But even on the routes where they don't, they should be doing something to assist with booking. Putting the customer on hold while placing a call to LH and getting the PNR created themselves surely can't be
that difficult.
Originally Posted by
hyderago
I think this is the first comment I've seen you make about AI that is not uber-positive.
Doubtful. There are plenty of areas in which AI deserves criticism.