Originally Posted by
FD1971
He declined Hyatt's offer to move him to a Hyatt Place and he got reimbursed, so I really do not see what Hyatt should do for him...
Without any offense, but he paid $ 69 on Priceline...
How does it matter how much he paid?
He had a confirmed room and the hotel should have given him some reasonable compensation.
Plus a Hyatt Place is wayyy below in the chain compared to a FS Hyatt.
The right thing for the Hotel to do was to fully reimburse him for that night for whatever he paid and plus given him a free room at the Hyatt Place and a little more