Join Date: Mar 2005
Location: MNL, South Florida, YYZ
Programs: CX Diamond, AA Exec Plat, AC Super Elite, DL Plat, NW Gold, CO Gold Elite, BA Gold, PR Elite,
Posts: 231
I agree that most of the time CX takes care of it's REAL TRAVELLERS. A few years ago I missed my CX to BA connection because of a rain storm that closed HKG for an hour. Upon arrival after my the last BA flight left CX gave me a suite at the Regal plus expense money and offered me a free breakfast.
I was offered my choice of flights to LHR, the next day and even though F was full for the 3pm flight, they had an F seat for me when I checked in.
Since I missed my connection in LHR for Malaga I received a refund for the unused segments which was almost half the price I paid for the ticket.