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(Slightly OT) How an airline's customers can benefit from Social Media for CS.
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Jul 25, 2012, 10:13 am
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Swanhunter
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Join Date: Jul 2002
Location: SE1, London
Posts: 23,449
Great CS via Twitter or flatbeds in J....
I know where I'd rather my airline focussed its resources.
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Swanhunter
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