FlyerTalk Forums - View Single Post - FAQ: 4 PM Late Check-Out: A benefit for Platinum, Gold & Preferred Plus
Old Jul 24, 2012 | 12:51 pm
  #831  
sj22
formerly sahiljain22
 
Join Date: Apr 2011
Location: BOS;NYC;YVR;YYZ;DEL;BOM
Programs: Amex Plat; HH Diamond; SPG Plat; Hyatt Diamond; United 1K; National EE; HSBC Premier
Posts: 532
Originally Posted by Starwood Lurker
Personally, I would stay until 4 PM and if they push back or try to charge you, contact Corporate Customer Service and file a formal complaint.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Not sure if I (or anyone really) wants to deal with doing so at the moment. When something like this happens, there are more important things to take care of. Oh, like cancelling lunch, leaving work in the middle of the day to checkout at the hotel and drag your luggage back to work.

Things like these should just not happen. Oh, and did I mention I only got credits for 1 out of the 10 "Make the right choice" cards that I collected between the two rooms I had for 8 days? So much for trusting the agent who said, "Sir, I'll go credit these into your account right away" upon checkout.

Sorry to rant.
sj22 is offline