FlyerTalk Forums - View Single Post - FAQ: 4 PM Late Check-Out: A benefit for Platinum, Gold & Preferred Plus
Old Jul 24, 2012 | 12:44 pm
  #830  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by sahiljain22
Was confirmed a 4PM checkout at 4 Points Mag Mile Chicago, and they came banging on the door in morning, literally. Called downstairs, and was told the best they can do is 2PM.
Personally, I would stay until 4 PM and if they push back or try to charge you, contact Corporate Customer Service and file a formal complaint.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

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