Originally Posted by
SkiAdcock
Well the dress is DEFINITELY a bummer. The sweaters not so much. I'm a bit surprised they'd wash a silk dress. The sweaters I get, but silk you'd think they'd automatically dryclean (unless the dress said don't dryclean & said something about handwash).
Well, there was no care tag - that probably didn't help.
Anyway, just shot them an email praising the staff's response - and added a "hey just so you know, I don't want compensation, but here's what happened, so it doesn't happen to anyone else" bit. We'll see what they say, if anything.