Originally Posted by SacTownGuy

That's a tough one. My mom has had bedbugs at two different Marriotts in the last couple years. Both locations were up front, honest, admitted it and all was good. Points for a few free nights each time. This last time was major and mom ended up in the emergency room (no joke) but she didn't want to push it. Your case brings up an added element. I would probably present it to the local Marriott exactly like you did here. You aren't trying to get something for free, were really impressed by how they handled it, BUT you feel very frustrated by the clothes issue. See what they suggest. They'll give you 75k or 100k points pretty easily. That might make everything feel better!?