FlyerTalk Forums - View Single Post - What will it take to get my miles properly credited to MM?
Old Jul 23, 2012 | 11:28 pm
  #13  
DownUnderFlyer
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Originally Posted by AmericanMontrealer
UPDATE

Finally, five months and one day from flying from EWR to SIN in business class, after two on-line requests, two letters, and two telephone calls, the miles have finally posted.

It was a battle because Miles & More kept insisting that I had received credit for the flight in another FFP and then told me that there was no record of my having taken the flight. I asked that they investigate because at that point I suspected fraud, perhaps by an airport employee since I recalled a newspaper article about a UA employee who enriched his FFP at the expense of passengers.

I was going to give up and change my *FFP, but I have been a Miles & More member since the first year of the program and have four electronic upgrades left to use.

Wow. It certainly is a lot easier to request missing credit in AAdvantage and Executive Club.

It was 20,000+ miles after all, which is one-fifth the way to Senator.
My missing BD miles just posted today, after 7 months and 10 days. 6 calls, 2 faxes and a few E-Mails. Now on to the missing AC miles from 2 months ago.....
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