FlyerTalk Forums - View Single Post - Unavailable meal choices and seat selection
Old Jul 23, 2012 | 11:09 am
  #9  
orbitmic
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Originally Posted by Cupart
Would it not be possible to introduce pre-flight meal orders (for instance at OLCI)? If you didn't you would be left with whatever there was on offer otherwise. I'm also sure menus are prepared months in advance so no surprises there...

Pos:

1. It would reduce food waste,
2. You would be served what you would want to eat.

Neg:

1. You might change your mind on the actual day
2. The menu might have changed slightly due to unforeseen circumstances.

At least you would be guaranteed a meal you could/want to eat.

Of course this could add costs to the process of getting the correct food to the correct flights BUT they seem to handle this with special meals (again, only a fraction of the total meals that goes out)...
Actually it wouldn'treally sort the problem out. The issue is that Servair (or their local equivalents) prepare set quantities of everything and would not be able to adapt at the last minute to changing order quantities. As a result, people could conceivably be even more disappointed not to get their meal choice (if, for instance, too many people ordered the fish on that day). Airlines which offer book the cook such as SQ (specific dishes) or CI (actual meal choice on the day/flight) effectively ask for earlier notice (but that would be an option indeed). It would also make things a bit harder for the crew in case of seat changes etc. My guess is that it is easier to sort it out within the plane.
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