Originally Posted by lovely15

But the issue goes farther -

I recently found a few in my room. I have to say, I was shocked and amazed by how the staff handled it. They were great, comped the stay, moved me to a suite, and cleaned all the clothes - which is what ended up being a problem. I was told they were going to dry clean the clothes - fine. Turns out, while they dry cleaned the dry clean only clothes, they washed the rest in hot water and hot dried them. Yes, I understand that's the way to get rid of bedbugs, but they ended up shrinking half my clothes. The other half now look old and worn out. I was preparing to send Marriott an email praising the staff for how they handled it, but now I'm not so sure. Am I overreacting about the clothes? Should I just drop it? I don't even want reimbursed, but I'm a little upset about it.