Checked in to the AC Ciudad Seville and the manager came out to greet us and was very nice. He upgraded our room and offered points or fruit plate so that all went very well.

BUT, we were advised we don't get the platinum wifi benefit, nor the included breakfast. I sent a quick email to Marriott, and they asked him to contact us. He provided one 24 hour wifi card for our three day stay that we are too stupid to make work, and repeated again that breakfast was not included and if Marriott Rewards told us it was then they made a mistake.