Originally Posted by
PaxCGN
Come on, be serious!
Skrytrax might be slightly biased. I might be slightly biased (although not towards LH and I truly love Pais and France).
But do you really enjoy partially dissolved instant coffee and one croissant (I mean 'only one croissant' and 'only in the morning')?
Do you really enjoy tight seating, passing security several times on connection flights and having to stand in the lounge while enjoying a feast of peanuts?
I really have to fly AF/KL a lot and I really am impressed again and again that in spite of all cost savings KL has managed to become less bad.
Although AF/KL on European shorthaul is not even cheap to book, I would state AF amongst IB and FR as the airlines to avoid in Economy on shorthaul.
The longhaul on business class could at least be as average as LH if it wouldn't be for the stressing hub at CDG. But BA is simply in another league on longhaul business.
I don't think anyone tried to make a case that AF has a great short haul Y product (or for that matter a great short haul C product or a great product at all in general). I think the point of most of us above is that (1) the methodology is totally unreliable, (2) the result is a mix of logical/true results and bias. The comments made above were not particularly AF-related but related to the overall league table and pointing out to various 'oddities' such as LH ranked as no2 in Europe which is crazy or BA's WT+ seat ranked 7th best in the world which would probably only be true if only six other airlines offered that particular cabin. I'm assuming that despite your comment above you are not suggesting that AF is comparable to FR or that would remind me of an article published in the Monde Diplomatique (I think) about 15 years ago which made the exciting argument that the US was probably less democratic than Cuba after all
. AF is not a very good airline, but that doesn't suffice to validate the rest of the rankings.
PS: on most AF morning flights I've been on, FAs have offered second rounds with pastries so I wonder if you have been someone unlucky to encounter an 'only one croissant' policy you faced? I do agree that AF has some of the worst coffee in the air (despite the general standard being outrageous across airlines) except when one gets into a flight/class that allows for espresso.