Flight/Origin-Destination: YVR - HKG (AC007)
Date: 05/27/12
Cabin: J
Status: E

http://www.youtube.com/watch?v=1yHxy2jnmkA

Pre departure

Was check in quick and efficient? Yes
Did you use priority security (if eligible) and if so, was it quick and efficient? Not Applicable
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Yes. They need to offer some sort of hot entrée, not just appetizers like nachos
Was priority boarding offered (if applicable to your status) and efficient? Yes
If there was a delay, did the gate agent provide timely updates? No delay

Onboard - J cabin:

Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? No delay
Was the IFE activated on the ground? Yes
Was a pre-departure beverage offered on the ground? Yes
Did crew offer to hang your jacket? Yes
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Yes, in the air
Did crew offer a hot towel prior to the meal service? Yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) hour and a half? (I think)
How was the quality of all the meals? The beef was terrible - over cooked and tough as shoe leather! The rest of the meal was o.k.
Did the cabin crew continiously top up the beverage of your choice throughout the flight? Yes