FlyerTalk Forums - View Single Post - President's Circle - not getting upgraded
Old Jul 20, 2012 | 6:19 pm
  #5  
Rut Dog
All eyes on you!
20 Years on Site
 
Join Date: Aug 2002
Location: PDX
Programs: HHonors Gold since '02, Hertz President's Circle since '07
Posts: 3,228
Originally Posted by MilesGuy
What has your luck been with upgrades, and what has worked to "educate" the reps?
1) Ask, nicely.
2) Insist, nicely.
3) Escalate, nicely.

I've never actually reached step 3 in over 200 rentals.
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