FlyerTalk Forums - View Single Post - Urgent: How do I contact BA right now regarding late flight connection?
Old Jul 20, 2012 | 12:44 pm
  #202  
NickB
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Originally Posted by paulwuk
From this thread it sounds like the government force BAA to handle the assistance
Not so much the government as EU legislation. There is a certain logic to give this task to airports rather than airlines but,as always, where there is no real will to enforce the legislation...
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