FlyerTalk Forums - View Single Post - UAs Official Response to HKG Ticketing/IT Error: Redeem @ Correct Amount or Redeposit
Old Jul 20, 2012, 11:45 am
  #2325  
chinatraderjmr
 
Join Date: Oct 2007
Location: Dubai / NYC
Programs: EK-IO, UA-1K2MM, ETIHAD-GOLD, SPG-PLAT LIFETIME, JUMEIRAH SERIUS GOLD
Posts: 5,220
Originally Posted by seanthepilot
Does the practice of airlines cancelling tickets compromise the integrity of the e-ticketing process?

If airlines are able to cancel airline tickets, my confidence in the e-ticket process is lost. Air Canada did this years ago to me. If United thinks they can cancel tickets, perhaps the legal experts can advise me how the "e-ticket" can survive. Consumer confidence in the system will crumble if airlines are able to cancel a ticket at will.

Could a proper legal battle be waged to destroy confidence in e-tickets to the extent that e-ticketing rights be taken away from the airlines. I mean if we cannot trust the airlines to administer e-tickets, they should not be able to issue or cancel them. This would mean PAPER TICKETS for all who fail to meet proper accreditation, or perhaps all e-ticketing powers be delegated to a third party who could be trusted.

If, through their own doing the confidence in the "e-ticket" was destroyed, the financial damage to the airlines would be substantial.

I have already lost faith that the airlines can be trusted. Proving this shouldn't be too much of a stretch. Who cares to assist me on this crusade?
I have ALWAYS preferred paper tkts and people thought I was crazy. Up until just the last few years I still would always make sure to get a paper tkt issued. Unfortunatly now, they are just not psbl to get w some airlines. Just think how much better we would all feel w a paper tkt instead of trusting SHARES. We should still have that option. I was willing to pay the $25 fee and I'm sure many others were as well
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