Originally Posted by NA-Flyer

I met Mr. Franz once when he was the CEO of LX. I sat next to him on the early morning flight from ZRH to FRA in the C class cabin. He looks to me as an attentive listener.

He took a note of all the things I mentioned to him about LX especially the FCL location and how it is hard for connecting passengers through ZRH to visit it. However, still nothing has changed