What is your Club Carlson status?
Silver
Where did you stay? (Brand, Location, Country)
Radisson Blu Liverpool, UK
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Neutral.
Which room did you book and which upgrade did you receive?
Booked standard, received Business room
Did you receive elite benefits?
Complimentary Room Upgrade - Yes, incl Breakfast for Business Room
Early Check In/Late Check Out - Not required
In-Room Welcome Gift - No
How are the rooms?
Decent, rooms exactly the same as standard room I had at the property at a different stay, just higher floor, bathrobe & slippers and Nespresso machine. Room had dust in all corners, I even wrote a message to housekeeping in the dust on the floor. Bath tub's drainage partially blocked. Window dirty from INSIDE.
What was good and what was bad?
Good:
Upgrade and breakfast. Free access to the health club and its swimming pool, sauna and steam room. I had all of those facilities for myself.
Bad:
cleanliness of room.
Value for money or Gold Points? Would you return?
had a decent rate, and would return if in Liverpool again if they sort out their room cleaning and housekeeping.