FlyerTalk Forums - View Single Post - UAs Official Response to HKG Ticketing/IT Error: Redeem @ Correct Amount or Redeposit
Old Jul 20, 2012, 12:08 am
  #2089  
flyer31
 
Join Date: Jun 2011
Posts: 721
Originally Posted by hcampana
Received this email from united 1 hour ago:


"Update regarding award itinerary
that includes Hong Kong

Dear xxxxxxxx,

You recently requested the ticketing of MileagePlus award travel to, from or through Hong Kong (confirmation xxxxxx). Because your account does not have enough miles to complete the purchase, we have canceled the ticket for non-payment and refunded all taxes and fees. The number of miles required for this award was provided during your transaction and is published on the MileagePlus travel award chart on our website.

If you have already canceled the ticket, please disregard this email.

We appreciate your understanding and look forward to serving you in the future"


I confirmed that my ticket is gone...

Anyone else?
Mostly all out here have had their tickets cancelled a few hours back...
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