FlyerTalk Forums - View Single Post - UAs Official Response to HKG Ticketing/IT Error: Redeem @ Correct Amount or Redeposit
Old Jul 19, 2012, 10:28 pm
  #2015  
aschuett
 
Join Date: Dec 2010
Location: AUS
Posts: 276
Originally Posted by sal2009
I think that most of the people hating the 4 mile people and united airlines don't get it......people are more mad about the way united handled this rather than the whole discount 4 mile trip issue.
So true - communication is key.

Originally Posted by andyh64000
Again...just because nobody is watching the store it is OK to take as much as you want?
Except United charges you to use the "checkout lanes" with a person - $25 per checkout. They believe in their online system enough and put enough resources into it that they actually charge you to NOT use it.
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