Originally Posted by
FrequentFlyKid
While I agree with your last statement (at the least the first part of it anyhow), I think that your intial comments are little bit of a dive off the deep end. I've had my share (no pun intended) with the new UA over the last few months but taking one or two flight experiences and stating that they have "inexplicably and completely lost the ability to schedule flight crews properly" is an exaggeration.
Nah, this airline's an absolute trainwreck.
It's not just people here reporting horror stories on FT...everybody I know who's taken a UA flight in the past 6 months has experienced some sort of delay or cancellation, or has had to deal with poor customer service. Upgrades and IRROPs are where it count for me, and United's decided to give the finger to people in that respect...no thanks.
Credit where it's due, though - the one United flight I've taken since the merge went off pretty well.