OP original said that the cert would be FAXed to property which leads me to believe the system took the reservation to use points and the OP didn't have sufficient points at the time of making the reservation.............
and, yes, if the OP had a cert to use that was viable it would be taken away from ones usable certs (disappear from unused certs).......
Originally Posted by
SecondCity
Not that anyone has said anything incorrect re: the expiration, but don't certs disappear from the 'unused cert' section after being applied to a reservation (pre-stay)?
That is how I remember it...
They take your points at reservation and return if cancelled...pretty sure it works the same for a cert.
I would call MR and see if the reservation is still valid and how it is being 'paid for'...but I imagine it has expired.