Originally Posted by
Groombridge
The Mandarin Oriental in Washington, DC was a terribly run (and tired) hotel when I stayed a few years ago -- if Ms. Hyndman was GM there then, it does not bode well for the MO Bangkok. I tend to like Mandarin Oriental hotels -- and just this morning checked out of the Mandarin Oriental Las Vegas after three very nice nights there -- but the DC property is a real problem.
I was last at the MO l DC in 2010 and it was absolutely horrific. Service was terrible, F&B (except CityZen) mediocre, terrible lounge (wine and snacks from what appeared to be Sam's Club), nickel and dining everywhere. My guess is that Amanda Hyndman was GM then. Hopefully the MO BKK doesn't go downhill as much as the MO DC did. But I can't say I'm optimistic after my experience in DC.