Flight/Origin-Destination: YYZ-YYC
Date: Jul 5, 2012
Cabin: J
Status: none

Pre departure
Was check in quick and efficient? Y
Did you use priority security (if eligible) and if so, was it quick and efficient? Y
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Y, Good, simple offering, but will be getting meal on flight.
Was priority boarding offered (if applicable to your status) and efficient? Y, all flights were boarded on time as per what was called out on the bp.
If there was a delay, did the gate agent provide timely updates? N/a

Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? N/a
Was the IFE activated on the ground? Y
Was a pre-departure beverage offered on the ground? Y (water or oj)
Did crew offer to hang your jacket? N/a
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Y (in the air)
Did crew offer a hot towel prior to the meal service? Y
Approximately how long after take off did it take for the first meal service to be completed? 1:45 hrs
How was the quality of all the meals? Very good. I chose the omelet with ricotta and the red pepper sauce. I love that sauce. Then the nuts and drinks and then the ice cream and cookies. Offered more ice cream and or cookies.
Did the cabin crew continiously top up the beverage of your choice throughout the flight? Y

Post departure
If you have checked baggage, did it arrive within reasonable period of time? Y

Overall experience/any other comments:
Very attentive FA, No complaints.