Originally Posted by
dtsm
I heard they instituted a 'new policy' -- can you elaborate? Did he get pre-clearance? Was he in biz or first class? Did he need their power or have his own battery.
I've used cpap on CX twice but that was back in late 2010 and early 2011 - on their JFK/HK routes in business class and all was fine.
I believe that the issue was he didn't have battery packs and wanted to plug into the seat power. He was given a sheet from their operations manual, 1-11-43, dated 11 Jun 12. We were flying in F.
12.4
No medical electronic devices shall be allowed to be plugged into any onboard power outlets, including the inseat power outlets, for operating and recharging the device. Passenger is required to bring the batteries onboard for the use of such devices because the outlets are not certified or designed for such use.