Originally Posted by
GreerApproach
This has been going on for months for me across multiple browsers:
There are no checkboxes for any of my ecredits that show up.
Book a ticket, select use ecredits for payment... takes me to the screen where
I SEE the ecredits.
But there's not a column for checkboxes to USE my ecredits.
Please tell me someone else is experiencing this... or knows how to fix?
Same thing happened to me. I could see the credit (and it had the correct name) but couldn't apply them to a ticket. After I booked a ticket last week I called up and the rep was able to apply the credit after reissuing the ticket. There was no problem since it was within 24 hours. I don't know if they can apply the credit to a previously booked ticket after the 24 hour period.
If it matters, my credit came from SDCing from a connecting flight to a nonstop.