Originally Posted by
tabeko
i dont really understand CX...
all passengers buy the ticket. they should receive the same level of services.
I know loyalty members are very important. But if its too much (like offering meal choices/ business class food...etc), it's totally not fair to the other passengers.
I pulled in $56,000 for CX last year, pax that flies with CX once a year maybe $1000-$2000. I do not need to wonder why CX decides they should have a policy that treats frequent flier like me a little better than other people.