FlyerTalk Forums - View Single Post - UAs Official Response to HKG Ticketing/IT Error: Redeem @ Correct Amount or Redeposit
Old Jul 16, 2012, 7:27 pm
  #33  
jammanxc
 
Join Date: May 2005
Location: Los Angeles, CA
Programs: AA EXP(.96MM), AMEX Platinum, United Premier Silver, Delta Gold, SPG Platinum 50, Hilton Gold VIP
Posts: 1,744
Originally Posted by Frugal Travel Guy
I appreciate your coming forward with your decision in a somewhat timely manner. Unfortunately others have already travelled for the receipted amount of 8 miles and it would be discriminatory to allow them to travel at that rate and not me. I am a senior citizen and couldn't make arrangements that quickly to travel yesterday.

I am in hopes you will change your mind and make an offer to those that are being shortchanged and could not travel yesterday. Compromise usually provides a much better outcome than having this dragged through the DOT and the press, particularly based on other recent UA issues that did not show UA in a favorable light with consumers.
way to go Rick! Grab Frugal Travel Lawyer and lets fight this!!!
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