FlyerTalk Forums - View Single Post - Flight 828: KOA to OAK - 23 hour flight delay July 14
Thread: Flight 828: KOA to OAK - 23 hour flight delay July 14
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Old Jul 16, 2012 | 5:22 pm
  #6  
hawaii-bound
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Join Date: Jul 2003
Location: Kamuela, HI
Programs: AA-Plat
Posts: 479
Originally Posted by SFO777
Just because UA has more flights including red-eyes to both LAX and SFO doesn't mean they have extra crews sitting on the beach at Waikoloa, or even Waikiki for that matter, waiting for a gig. Still not sure what your concern is. You were accommodated on other flights, which is exactly what UA, AA or DL would have done.
+1 - ^ - Alaska Air has been consistently better than any other airline for accommodating passengers when a problem arises. Pretty much you are SOL when there is a problem in Kona as there are only a set amount of flights in/out and the crews are either on a turnaround or an overnight but there are never any extra crews or aircraft available from this location.
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