United: 4 toilets for 200+ economy passengers???
Perhaps this is indelicate, but economy travel on United has become akin to youthful adventure travel. Their 767 has FOUR toilets to share among over 200 economy and economy plus passengers. On an overnight flight, in the second row of economy, I made the mistake of trying to pass the curtain to use the business class toilets, as access to mine were blocked by a cart. An indignant steward loudly refused passage! Asking for and being refused the use of a bathroom was a totally new and humiliating experience in my life - and it was on a plane that I paid a lot of money to ride on.
If United truly does not want to provide decent and civilized service to its economy passengers - who fill their planes - why not just stop accepting their business? After 20+ years of loyalty, and even with premier + status, I am so disturbed by this airline's dehumanizing treatment of economy passengers (inedible food, limited toilets, silly separate boarding carpets for different classes of passengers - all passing through the same door!!!) to continue to fly with them.
Sorry United, your new business plan has cost you a long-time, loyal customer. I will travel on one of your many competitors who pride themselves on their service to all of their valued customers.