Originally Posted by
nz_crew
I don't know why you'd think that ...
Simple - with S2S I have often often been in rows one or two T-T and overheard many a FA discussion about the service.
I got the impression that in general, the preference was to provide service at times convenient to the FA's rather than the PAX - that's takes some of that flexibility away (In many ways I understand with all the duties that need to be undertaken.)
To paraphrase one such discussion that stands out: Boss FA "I've turned off the ordering". Other FA "Thank god for that".
Maybe the FA's have become more attuned after initial resistance, and it is enabled at some stage, but in my 77W flights in BP transpacific I have NEVER found the on-screen ordering available to use.