Originally Posted by
zznoname
OK. Good to know. Thanks.
We're on a Explorer RTW ticket. Would if be worth it making a call to AAEXP Desk? CX is closed for the weekend in BKK, but maybe AAEXP can call CX "back office".
Of course we could call and find out, but just wanted to know your take on it.
I called CX too when I couldn't check in. The reservation agent assured me that everything is fine and they had no idea why I couldn't check-in. Doesn't hurt to call to get some reassurance. But make sure to have your e-ticket ready. They had to use my e-ticket number to locate my record eventually.