Originally Posted by
robbert
Got mail back from Avis that their computer system is "not-mechanized" meaning that they can not see rental contracts from ANC. They refer me to a phone number in ANC. I submitted my request through the ANC Avis website, will see what that brings.
I hate that Avis claims that ANC (and ILM, another franchise that I regularly have issues with) when they claim "sorry, they are a franchise and we can't do anything about it." Some of these franchises are not following corporate standards and Avis looks the other way.