FlyerTalk Forums - View Single Post - Each cathay office representative have different answer for CC verification !? help !
Old Jul 14, 2012 | 2:18 am
  #9  
kyle.tran
 
Join Date: Jul 2012
Posts: 8
Originally Posted by Guy Betsy
If its already verified by Visa/MC, the cardholder need not be present. That's the whole point !
ya! that is what should supposes to be. Even on the front page of my Itinerary, "the important notes" , has clearly stated that :" If your Electronic Ticket was purchased by telephone from a Cathay Pacific office or from cathaypacific.com using Visa's Verified by Visa or Mastercard;s Master Secure you will NOT be asked to show the credit card used to pay for your ticket at check-in on departure " . Furthermore, Cathay Hong Kong and Cathay Singapore (where my sis is currently there) both said no need to do any CC verification ! However, the point is Cathay Pacific Ho Chi Minh city, Viet Nam asked me to verify CC and on my ticket, at the form of identity section , mentioned about credit card information (not mention about picture identification - like visa or passport). What's the point for getting CC verified in Singapore as Cathay Viet Nam office advised while Cathay Singapore already said no need to do so ! Mlao, Cathay paper work is so annoying, especially Cathay Viet Nam as what they said go against others. Cathay Viet Nam even told me not to care and not to listen to Cathay Hong Kong (whereas cathay Hong Kong is the headquarter). eservice call center suck ,btw, could not contact them now even though I tried many time

Last edited by kyle.tran; Jul 14, 2012 at 9:09 am
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