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Thread: 200 UA passengers stranded for three days in PVG
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Old Jul 13, 2012, 5:16 pm
  #8  
Jorgen
 
Join Date: Jun 2011
Location: MEL
Programs: VAG
Posts: 1,865
Originally Posted by desperationsearch
We should call the stranded passengers and let them know that the SVP of Customer experience thinks 90% of the problems are solved.

They must have just experienced a glitch....

At least 90% of passengers arrive at their destinations within 72 hours of the originally scheduled time, so what are you complaining about?
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