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Thread: 200 UA passengers stranded for three days in PVG
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Old Jul 13, 2012, 5:13 pm
  #7  
Thunderroad
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Originally Posted by desperationsearch
We should call the stranded passengers and let them know that the SVP of Customer experience thinks 90% of the problems are solved.

They must have just experienced a glitch....

Ouch! But right on the mark...
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