FlyerTalk Forums - View Single Post - Each cathay office representative have different answer for CC verification !? help !
Old Jul 13, 2012 | 10:10 am
  #1  
kyle.tran
 
Join Date: Jul 2012
Posts: 8
Each cathay office representative have different answer for CC verification !? help !

I have a booking from SGN to LAX via Hong Kong! Purchased it since May 2012 with my sis CC with "verify by visa" service which means I will not be required to present the physical card at check in or either Cathay offices. I double checked with Hong Kong e-service center and was advised not to worry about card verification as it was auto verified via verify by visa service during booking process. However, I did my double check today 13th July (2 months after I purchased my booking which means Cathay supposed to receive full payment without any claims from credit cardholder) with Ho Chi Minh, Viet Nam Cathay office and advised to go for verifying CC at any nearest Cathay office. Thus, I called to Cathay Singapore Office (as my sister is currently in Singapore with her CC) for assistance and , once again, received an answer for not to worry as no further verification requires and they surely confirmed it !? So far Hong Kong (main office and main e-service center) and Cathay Singapore said no further CC verification but Cathay HCM, Viet Nam (where I will depart on the following week) said yes for the need of card verification !!! Confused
Any help ! Any thought ! Any met this manner b4 !
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