Originally Posted by
juhlee
MB dealership found that the tread had been damaged. Had to trade for SRX with 10,000 mi. and dirty interior
You should receive significant courtesy adjustment for being rented a mechanically unsound car, for taking it to the dealership, and for being given a replacement with a dirty interior.
But good for you for taking it to the dealer. I've done this before -- had a VW with faulty hydraulic lifter on the trunk door. Stopped at a dealership and 30 minutes later was on my way. No hassle, no charge (of course) and showed receipt to manager, got $40 credit for my trouble.
Finally, non-warranty issues -- tire balancing, windshield wipers, fluids, oil changes -- can be easily handled at any Firestone Mastercare.