Originally Posted by knope2001

Wasn't sure if this justified a new thread or not, but I called Barclay's regarding my Frontier Mastercard and the annual fee.

As soon as I briefly explained what was up (asking for a card w/o an annual fee because Frontier sharply reduced my city) i was transferred to a specialist.

The specialist was apparently aware of the situation with customers not wanting an annual fee Frontier card because of the service cutbacks. It almost sounded a little scripted, but it was more information than they would necessarily have known, so they must be prepared for these sorts of calls.

Outcome:

--There isn't a no-annual-fee Frontier card they could switch me to