Originally Posted by
AAExPlat
To be fair...the merger COULD have been an amazing opportunity. Just think what would have been possible if FLIBS and his cohort had taken over the reigns. If UA would operate more like PMUA than PMCO and if management hadn't decided to sell out its customer base, this merger could have crated a really amazing airline. I guess it's still possible, but it will be far more difficult now that they have dug themselves such a deep ditch to climb out of.
Agreed - go above and beyond for your elites (you know - the group that heavily over-indexes on business travel, your supposed customer target), and steal like pax from other carriers too once they see how good the value proposition was, but overall achieve profitability due to newfound size & scope of airline (increased bargaining power, etc.), while eliminating redundancies in the organization.
Oh what could have been...