FlyerTalk Forums - View Single Post - Booking DB Rail & Fly in conjunction with Lufthansa [merged]
Old Jul 12, 2012 | 1:13 am
  #52  
mashlakito
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Originally Posted by FlyingStefan
If your flight is on day X and you book the r&f ticket, it is automatically valid on both day X-1 and X. So no need to have a r&f ticket for X-1.
Yes, that I am aware off. However the agent was totally confused as to what to do because the agent thought that the latest the r&f ticket would be valid for would be the time of departure (not the day of departure) and the agent was going on about how he/she never had such an early flight to book a r&f ticket for. So I suggested to book for X-1 just to make things easier, and then that's when the total confusion set in.

Originally Posted by FlyingStefan
Regarding the price, I have no clue what might have gone wrong. 58 EUR would be 2nd class coach, 58+40=98 EUR would be 1st class. But 88 EUR, no clue. But if you don't care about the money, then simply book a fully flexible DB ticket which costs 129 EUR one-way.
According to the Lufthansa reservations I am booked in economy for r&f. And then I spoke to an agent this morning about the problem and after being on hold for about 20 minutes I was told that they acknowledge that I was overcharged, but they don't know what the solution is and that a supervisor would call me back to discuss solutions with me . I mean how difficult is it to issue me a refund for the price difference????
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