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Old Jul 10, 2012 | 10:38 pm
  #4  
fattieonboard
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Join Date: Dec 2011
Location: No longer spreadin' into your seat... down 187 pounds and at goal!
Programs: Delta360; DL Private Jets; Former KFC Golden Bucket
Posts: 227
Originally Posted by fishernrex
Seriously, not getting the upgrade wasn't a big deal for me, but was it really necessary to ridicule me in front of other passengers?
Absolutely not. The customer is NOT the enemy and these employees should not be in customer-facing jobs. There needs to be an iPhone App to fire employees like these people on the spot. After a few public hangings this behavior will stop.

You should have:
- gotten their names in a discreet manner
- written a letter to Richard Anderson
- FedEx'd the letter to Richard... he sits at CE Woolman's desk every day... so the FedEx guy knows where to find him

Last edited by fattieonboard; Jul 10, 2012 at 11:10 pm
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