Originally Posted by
sxf24
Absolutely not. Anyone with half a brain would know the results were going to suck big time. There are no real excuses, but its worth noting that Delta was in a similar position at this point after the NW merger.
Actually, apart from complaint numbers, the data don't at all support that Delta was worst. The reservation switch-over to move all res to the Delta system occurred 2/1/2010. Feb, Mar, Apr data are found in the DOT reports of April, May and June. Delta's rankings, and UA's position in April 2010, comparable to UA merger efforts changeover + 3 months:
item Feb Mar Apr UA Apr 2010
on time 10/18 8/18 13/18 4/18
cancellations 12/18 9/18 9/18 10/18
bags mishandled 9/18 11/18 10/18 11/18